The heads for the services of Mentor and Men

Change & Project Management

Scroll to main content

We guide organizations through meaningful change and adoption

  • Ensuring a successful transition thanks to Leadership & Sponsorship, Change & Project management
  • Laying a solid foundation for a structured change & project management approach
  • Gaining insight into the magnitude of the expected changes
  • Mapping the organization's maturity for change
  • Implementing governance and organizational structure to enable success
  • Developing and implementing tailor-made change management plans, with a focus on sponsorship, communication, resistance, training and coaching
  • Developing and executing tailor-made project management plans, with a focus on scope, organization, planning, risks, stakeholder management and budget
  • Embedding the change by measuring, evaluating and continuous improvement

Customer Centricity

Changing to a truly customer-centric culture is a journey that requires an experienced coach

  • Preparing the organization for the change from product-oriented to customer-oriented and really put the customer at the heart
  • Determining processes, data, systems and organization in various customer interactions and customer channels
  • Developing processes and KPIs in marketing, sales and customer service together with the customer's process owners
  • Being the bridge between customer and implementation partners
  • Planning, organizing and managing data migration, testing and training within the customer organization
  • Managing the client's organization to realize the business case
ALIGN BUSINESS WITH

Digital Operations with Microsoft Dynamics 365 ecosystem

Successfully realizing new ways of working thanks to our role as a bridge builder between customer organization and implementation partners

  • Managing the customer's organization to enable the realization of the business case
  • Aligning end-to-end business processes in close collaboration with process owners
  • Mapping how those business processes are best supported by modular business applications, in collaboration with customer and implementation partners
  • Evaluating the fit-gap analysis of business applications versus business requirements and advising how to mitigate the gaps
  • Aligning the customer's organizational structure with the new ways of working
  • Managing cleansing and migration of data to the new business applications
  • Analyzing customer training needs, preparing training material, and coordinating, follow up and evaluating training courses
  • Leading business teams in drafting acceptance criteria, developing acceptance test scenarios and conducting acceptance testing
  • Preparing the organization for go-live and post-go-live support
  • Evaluating whether the intended results of the business case have been achieved
MANAGE PROJECT

For our planet

Business processes tailored to our planet

  • Creating awareness and support within the organization
  • Determining the environmental footprint of the organization through Life Cycle Assessment (LCA) and Enterprise carbon accounting (ECA)
  • Selecting optimization projects by estimating investments and improvement potential
  • Writing a compelling story together with people from marketing, R&D, engineering, sales, production, logistics, finance & people to make sustainability a strategic strength
  • Managing the internal project organization and involving partners in the ecosystem to realize optimization projects
  • Analyzing project results to further scale and expand sustainability initiatives
MIGRATE DATA

Mentor and Men BV
Verenigde Natieslaan 1 | 9000 Gent| Belgium
T. +32 (0)9 221 38 83
administration@mentorandmen.be
BE 0640.941.950