CRM Consultant

We can describe your working domain as following

• Analysis of CRM business processes (sales, marketing, CE, customer service)
• Assessing the functional analysis of the CRM tools 
• Assessing the way CRM business processes are translated into CRM tools 
• Manage the process of testing (write user stories & test scenario’s, planning, coordinating key users in testing, follow-up of test results)
• Change management for adoption of new CRM tools and processes
• Creating, planning and giving trainings for key users in CRM business processes
• Teaming up with the project team, the client’s key users in sales, marketing and customer experience, and with the implementation partner
•  Keeping your stakeholders informed
• Managing your own work, deadlines and agenda, working independently
• Reaching out to Project Manager and colleagues to get coaching and support
• Taking initiatives within Mentor and Men to make it an even better place-to-be!

We help our clients in digital transformation, with focus on the business side of projects. Together with our clients we define the business drivers of digital investments. We look at how business processes can be improved and be better supported by tools and apps, in such way that the end-client experience will be greater. We take care about the people of our clients, how will their jobs become more valuable? What is needed so they embrace the upcoming changes?
 
Our clients are leaders in a wide range of production and services industries, eg. food production, steel processing, medical services, smart lighting, energy, utilities, etc.
 
Working at Mentor and Men means being part of a great team of experienced, talented consultants. As an employer, we focus on offering continuous, fascinating learning to our people. You get a career coach and a Mentor to empower your personal leadership and your skills. Mobility wise, we make the best possible connection between Mentors and projects. We offer a complete salary package and a set of fringe benefits in line with the market.
 
Every Mentor shapes his or her personal career, and gets support from the Mentor community to make sure professional ambitions become reality. We share knowledge and learn via consulting classes, company visits, off-sites, brown bag sessions, etc.
 
We strongly believe in team work. Like all Mentors, you will take initiative and ownership to continuously improve Mentor and Men to be the best company with the best clients and the best employees.
 
Make this refreshing career shift now!